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Sales Tel.:
+39 071 2917323
Support Tel.:
+39 071 2864306
Fax:
+39 071 2901232
E-mail Sales:
E-mail Support:
E-mail DNS:
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What is FTP?
FTP is a client-server protocol, which allows a user
on one computer to transfer files to and from another
computer over a TCP/IP network. This is also the client
program the user executes to transfer files. In other
words - FTP is a simple and convenient way to get files
uploaded and downloaded to and from your website.
Where can I find a good FTP
client for Windows and a resource that teaches me how
to use it?
The two most common, and easy to use FTP clients for
Windows 95/98/ME/NT/2000 are Smartftp, and
Globalscape's Cute FTP.
You can download Smartftp at: http://www.smartftp.com/
Cute FTP can be downloaded at: http://www.globalscape.com/
and a great tutorial can be found at: http://hotwired.lycos.com/webmonkey/98/42/index2a.html
Where can I find a good FTP
client for Mac OS X and a resource that teaches me how
to use it?
A very widely used FTP client for the Mac OS is Fetch, located at:
http://www.fetchsoftworks.com/
- A great tutorial for this software can be found at: http://hotwired.lycos.com/webmonkey/98/41/index4a.html
What directory do I upload
my web files?
All of your files and subdirectories go into your
public_html directory.
How do I change my FTP
password?
You can easily change your password for FTP by
logging into your control panel, clicking on "Account
Settings" --> "Change Password." Many times it will
appear as if only the control panel password was
changed, and the FTP password was left the same. In
this case the passwords need to be re-synced.
My password is being
rejected. What should I do?
The most common problem when your password is
rejected is that you are either:
a.) Using the wrong password
b.) Using a password with invalid characters.
c.) Using an incorrect username
d.) Using the wrong hostname
What is anonymous FTP?
Virtual domain account users whose plans include
Anonymous FTP can allow anonymous FTP access to
visitors wishing to download or upload files to your
web site as if you were running your own FTP server.
Use caution, as this will use bandwidth, and can
quickly cause an extra fee added if you go over the
allowed monthly amount. You can enable (and disable)
Anonymous FTP access within the FTP Feature inside your
Control Panel.
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