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Sales Tel.:
+39 071 2917323
Support Tel.:
+39 071 2864306
Fax:
+39 071 2901232
E-mail Sales:
E-mail Support:
E-mail DNS:
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Front Page / Email / Webmail / HORDE |
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Do you support FrontPage
express?
Yes, we do. There are, however, many limitations
with FrontPage express that you will not find with
FrontPage 2000 or similar. The FrontPage extensions are
therefore NOT needed if you are publishing with FP
Express.
How can I have the
FrontPage Extensions removed/installed from my account?
You can install/remove Frontpage Extensions by
logging in to your control panel and clicking on "Frontpage
Extensions" Icon, once in there you will see two
choices, (Re)Install Extension and Uninstall
Extensions. You can choose appropriate choice for your
website.
Am I limited when using
FrontPage?
You are never limited and you can do as you would
like with the software and integrating it with
functions in your control panel, however, we will
forewarn you that problems may occur when using
features in your control panel such as password
protection, or formmail instead of using the features
installed with FrontPage.
Where can I setup new e-mail accounts?
New e-mail accounts can be setup in your control
panel by clicking on "Mail Menu" --> "Add/Remove
accounts."
What is the default e-mail address for?
This e-mail address, with the username the same as
your hosting account, is also known as the "catch-all"
e-mail address. In other words, if you have no e-mail
accounts setup, this will catch every e-mail sent to
anything@yourdomain.com for your retrieval. This will
still work even when other accounts are created, which
is especially useful if people incorrectly spell the
first half of the e-mail address wrong, since you will
still get that sometimes-important e-mail. This is the
one e-mail account that is setup with your e-mail
software with the username only (all other accounts use
username@domain.com as the username in their mail
software.) This is also the only webmail account that
you have "instant" access to within your control panel
without having to login first.
What e-mail software is the
best for retrieving mail from my e-mail accounts?
You will need an e-mail client that supports POP3
e-mail. The most widely used programs are Microsoft
Outlook or Outlook Express, and Netscape Mail. You can
use either, depending on what browser you are using, or
you can choose from the hundreds of other programs also
available.
What is the correct way to
setup my e-mail client to retreive e-mail from my
accounts?
Microsoft Outlook / Outlook Express:
Display Name: Your Name
Email Address: something@yourdomain.com
Incoming Mail Server Type: POP3
Incoming Mail Server: mail.yourdomain.com
Outgoing Mail Server: mail.yourisp.com (preferred) /
mail.yourdomain.com
Account Name: something@yourdomain.com
Password: E-mail account's password
Please also make sure that you have checked " My server
requires authentication" under servers tab.
Netscape Email:
Your Name: Your Name
Email Address: something@yourdomain.com
Reply to address: something@yourdomain.com (you can
leave this blank)
Organization: Your Company / Organization Name
Server Name: mail.yourdomain.com
Server Type: POP3
Username: something@yourdomain.com
Outgoing Mail (SMTP) Server: mail.yourisp.com
(preferred) / mail.yourdomain.com
Outgoing mail server username: Your ISP Username / Your
Control Panel Username
How can I enable webmail
for an account?
All e-mail accounts created from the "Add/Remove
accounts" section of your Mail Menu have webmail access
- there is nothing you need to do to enable it.
What is the correct URL to
login to webmail?
You can either login via your control panel, or by
visiting http://yourdomain.com/webmail/ , notice the
following / (thats needed!). You can also use:
http://yourdomain.com:2095/ - the username would be the
FULL e-mail address for that account, and the password
would be the password established for that e-mail
account.
Is there any way to have my
users change their password themselves via Horde?
This feature is not available at this time, however,
is looking to be implemented in the near future.
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